EXCELLENT  
  
 Based on 623 reviews 
 
 
  
 
 
 
 
 
 
 
 
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Travis Widick 
 
 
 
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Ryan M. Did a great job working on Toilet!!!
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Eric S 
 
 
 
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Best of the best, professionals you can trust. Ryan installed a toilet beautifully, and was in and out quickly. What a gentleman!
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Dillon Grote 
 
 
 
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Ryan came and fixed a pipe at my house recently. Super knowledgeable, professional, and communicative. Will definitely be my first call in the future!
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 keeton foster 
 
 
 
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Ryan and Scott came over to diagnose a faucet leak -they replaced the cartridge to save the faucet when a different company said I needed a new faucet. They were both a pleasure to work with. Customer Service was on point and very fast turnaround time on fixing the faucet.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Mike j 
 
 
 
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Ryan from totally hooked plumbing was super helpful, time efficient, and professional. I will definitely use this company for future plumbing needs!
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Paul Novak 
 
 
 
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We had a fantastic experience with Ryan M and Totally Hooked Plumbing! Ryan was right on time, came fully prepared, and was ready to get the job done. He replaced our tub quickly and efficiently, keeping the workspace neat and tidy throughout the process. It’s clear he takes pride in his work, and it really shows in the results. Highly recommend Ryan and Totally Hooked Plumbing if you’re looking for reliable, professional, and quality service!
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Richard Kelly 
 
 
 
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Ryan and Scott did maintenance on my water heater. They arrived on time. were very respectful and did an excellent job. Highly recommend their services at Totally Hooked Plumbing in Jax
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Tiamerra Serrant 
 
 
 
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I contacted Totally Hooked Plumbing & Drains through a Google ad because I needed a company with the ability to run a camera through my drain pipes. My owner’s suite shower wasn’t operating correctly, and I wanted to make sure there weren’t any roots in the line.

Scheduling was very easy, everyone I spoke with over the phone was helpful, clear, and professional. Communication was excellent. Collin, the technician, was available earlier than expected, and instead of just showing up, the office called to confirm if that worked for me. That alone was impressive.

When Collin arrived, he was friendly and professional. He greeted me by name, shook my hand, and got right to work while still carrying on a pleasant conversation. He asked thoughtful questions to better understand the issue and shared information that I didn’t know, which will even help me in guiding my real estate clients in the future.

He went above and beyond by also checking our water filter, which hasn’t worked since we moved in. I really appreciated his honesty and the time he took to walk through everything with us. The estimate was free I just had to pay $69 for the drain cleaning.

In today’s world, good customer service can be hard to find, but Collin made me feel like a person, not just another job. I look forward to working with Totally Hooked Plumbing & Drains again in the future, and I’ll be sharing their information with my network.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 anthony weber 
 
 
 
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Had an amazing experience with totally hooked. Called for a water heater replacement. Scott came out and was very clean and informative. Definitely will be using this company from now on.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Darlene Hyer 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Scott was knowledgable kid and courteous .I would be happy to have him again